Bergsify - The Complete Business Enablement Platform
Welcome to Bergsify, by VioxAI, the industry’s first comprehensive business enablement platform purpose-built for Non-Emergency Medical Transportation providers. More than just dispatch software, we’ve re-imagined what NEMT technology can do by combining powerful operational tools with on-demand support services.
Developed by industry veterans who understand the unique pressures facing transportation providers, Bergsify by Viox.AI delivers a holistic ecosystem designed to transform every aspect of your business – from streamlining operations to helping you acquire new customers and scale capacity.
Unlike traditional dispatch software vendors that sell you a tool and leave you to figure out the rest, Bergsify by Viox.AI delivers a holistic ecosystem designed to transform every aspect of your business. From streamlining your core transportation operations to helping you acquire new customers and scale your capacity; our platform provides everything you need to thrive in today’s competitive healthcare transportation landscape.
Operations
Streamlined dispatching and routing
Customer Care and Acquisition
Tools to better understand and grow your client base
Business Growth
Scale capacity and capability quickly and efficiently
On-Demand Support
Expert assistance when needed
Use us as Prefered Transportation Partner
Our fleet
Our drivers go thru a rigorous training and onboarding process to ensure they are aligned with our principles to provide you with the most professional and kind service possible. We have the most complete, highly available and well trained fleet.
Medicaid Enrollees Can Expect to be:
- Treated with respect and compassion
- Approved for the most appropriate type of transportation based upon their mobility, medical needs & NYS Department of Health guidelines
- Served by an on-time, polite & qualified transportation provider
- Served by an on-tPicked up in a safe, clean & smoke-free vehicleime, polite & qualified transportation provider
- Supported by Heisenberg throughout their transportation experience
Sedans
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Wheelchair Accessible Vehicle
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Minivan
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Our Technology
Client Database
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Our Technology
Client Mobile App
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged
It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Our Technology
Intelligent Route Management
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged
It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Our Technology
Intelligent Call Center
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged
It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Frequently Asked Questions
How do I set up transportation for my appointment?
You can set up non-emergency Medicaid transportation two ways:
- 1. Create an account and arrange the trip online.
- 2. Call the MAS Contact Center..
What are the Contact Center hours of operation?
Contact Center customer service representatives are available 24/7 every day to arrange discharges and emergency transportation requests (urgent transportation). Regular business hours for enrollee services are 7 days per week, 4:00 am – 11:00pm. Transportation can be schedule online at any time.
Do enrollees have to pay for transportation to Medicaid-covered healthcare services?
No. Transportation to authorized healthcare services is provided at no cost to enrollees. Scheduling online or by phone with MAS ensures transportation is authorized, per NYSDOH policy, and a covered benefit. Transportation providers (aside from public transit) should never request or expect direct payment from an enrollee.
What is a 2020 (Outside Common Medical Marketing Area) Form?
The area in which a community usually receives medical care and services is defined by New York State as a “Common Medical Marketing Area” or CMMA. When an enrollee requires medical care not offered in their CMMA, MAS coordinates with the enrollee, their medical practitioner and transportation providers to ensure that the enrollee’s need are met. In these cases, the enrollee’s medical provider will complete a NYS 2020 (Outside Common Medical Area) Form and submit it directly to MAS.
Contact Us
Our offices and contact
- 12 East 49th Street New York, NY 10017
- Business line: 646.971.1239
- Driver line: 646.828.9573
- info@bergsify.com